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Knowledgebase: Technical Support
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Do you keep my encryption key?
Posted by iStor Customer Service, Last modified by iStor Customer Service on 18 December 2011 03:42 PM
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The encryption key used to encrypt your files is known only to you. It is never transmitted to iStor servers. If this encryption key is lost, your backup files cannot be decrypted and your files will never be recovered. For additional protection we also offer third party Encryption Key Escrow service. _______________________________________ | |
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